Customer feedback plays an important role in the support sector. If you want to hear your customers about their experience with you ( or your agent ) for the support given in the ticket, this add-on is for you. An email will get sent after x number of days/hours when the ticket is closed.
The official version from the developers. Licensed under the GNU GPL for an unlimited number of sites.
Professional help in solving any technical problems. Support is included in the price.
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