SupportCandy

SupportCandy – Automatic Close Ticket

SupportCandy Automatic Close Ticket

Have you ever got in a situation that your customer didn’t bother getting back to your replies? You...


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SupportCandy – Export Ticket

SupportCandy – Export Ticket

This add-on enables the CSV export functionality of the tickets. It exports all fields available for the ticket...


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SupportCandy – Canned Reply

SupportCandy Canned Reply

There are times when customers ask the same questions again and again. This add-on makes your life easier...


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SupportCandy – Woocommerce Add On

SupportCandy – Woocommerce Add-On

Want to provide an easy way for your WooCommerce customers to create support tickets? You came to the...


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SupportCandy – Usergroup

SupportCandy Usergroup

You may have customers who are an organisation or company and require multiple people to create tickets and...


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SupportCandy – Timer

SupportCandy Timer

Want to provide an easy way to calculate the time spent on an individual ticket? This add-on will...


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SupportCandy – SLA

SupportCandy SLA

SLA (Service Level Agreement) adds the ability to keep track of ticket timing set in SLA Policies. You...


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SupportCandy – Schedule Tickets

SupportCandy Schedule Tickets

Have you ever wanted that ticket should be automatically created every X days/months for tasks? This add-on does...


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SupportCandy – Satisfaction Survey

SupportCandy Satisfaction Survey

Customer feedback plays an important role in the support sector. If you want to here your customers about...


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SupportCandy – Reports

SupportCandy Reports

Statistics and reports are an integral part of any business. It gives you a quick overview of how...


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SupportCandy – Private Credentials

SupportCandy Private Credentials

There are some cases when we need some sensitive information with tickets like website access details, FTP access,...


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SupportCandy – Print Tickets

SupportCandy Print Tickets

This add-on adds Print functionality to your ticket page. This addon requires the free core plugin found here.


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SupportCandy – Knowledgebase Integration

SupportCandy Knowledgebase Integration

Knowledgebase or Documentation saves time of your customers to ask you questions and waits for you to reply....


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SupportCandy – Gravity Form Integration

SupportCandy Gravity Forms

This add-on will integrate Gravity Forms with SupportCandy.Now you have an option to create multiple forms and integrate...


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SupportCandy – FAQ Integration

SupportCandy FAQ Integration

FAQs are an important part of any help-desk. This add-on will integrate popular FAQ plugins available for WordPress.


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SupportCandy – Email Piping

SupportCandy Email Piping

Email Piping adds the ability to import emails directly to your ticket system so that client can create...


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SupportCandy – EDD Integration

SupportCandy EDD Integration

This add-on will integrate the Easy Digital Download (EDD) plugin with your Supportcandy. In Create Ticket Page two...


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SupportCandy – Assign Agent Rules

SupportCandy Assign Agent Rules

Tired of assigning agents every time ticket is created to your website? Here is a solution to smartly...


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