Pre-sale Enquiry Form

If you have any pre-sale questions, such as about our terms and conditions or how our services are provided, you can get an answer via the contact form below. Many questions have already been answered and these can be seen on our FAQ page.

If you need technical support, please first check the answers to popular questions on-page FAQ. Support is provided through support tickets open from our website. We provide technical support ONLY through our ticket system, and NOT via email. A support ticket is the only way to get technical support.

As a rule, we respond to inquiries within 1 business day.

Note: Due to the time zone differences, our support team may take several hours to get in touch with you. We also need our beauty sleep! Please complete the form and we will aim to respond to you within 12 hours.